• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Our Services
  • Contact Us
  • Newsletter
  • Top Nav Social Icons

FindBiometrics

FindBiometrics

Global Identity Management

  • Biometrics
    • What are Biometrics?
    • FAQ
    • Biometric Associations
    • Companies
    • Premier Partners
  • News
    • Featured Articles
    • Interviews
    • Thought Leadership
    • Podcasts
    • Webinars
    • Year in Review
  • Applications
    • Biometric Security
    • Border Control and Airport Biometrics
    • Consumer and Residential Biometrics
    • Financial Biometrics
    • Fingerprint & Biometric Locks
    • Healthcare Biometrics
    • Justice and Law Enforcement Biometrics
    • Logical Access Control Biometrics
    • Mobile Biometrics
    • Other Biometric Applications
    • Physical Access Control Biometrics
    • Biometric Time and Attendance
  • Solutions
    • Behavioral Biometrics
    • Biometric Sensors and Detectors
    • Facial Recognition
    • Biometric Fingerprint Readers
    • Hand Readers & Finger Scanners
    • Iris Recognition
    • Biometric Middleware and Software
    • Multimodal Biometrics
    • Physiological Biometrics
    • Smart Cards
    • Vein Recognition
    • Voice and Speech Recognition
  • Stocks
  • Events
  • Companies
  • Podcasts

Pindrop Unveils Updated Version of Deep Voice Platform

February 27, 2020

Biometrics News - Pindrop Unveils Updated Version of Deep Voice Platform

Pindrop has unveiled the latest version of its Deep Voice voice recognition platform. The updated solution made its debut at this week’s RSA Conference in San Francisco.

Deep Voice was first announced in early 2018, and is designed primarily for contact center applications. Deep Voice 3 improves on the speed and accuracy of the original, enabling a 30 percent increase in authentication and enrollment rates. The new platform is also able to identify a caller based on short speech segments in as little as three syllables.

Pindrop believes that that last fact will give Deep Voice 3 even greater utility in IoT applications, which the company has been targeting since CES 2019. To that end, Deep Voice 3 can be used to identify people who are issuing simple voice commands to a virtual assistant like Alexa.

In the meantime, call center operators will benefit from the platform’s enhanced ability to deal with background noise during customer interactions.

“Confidently authenticating more callers, and doing so at a significantly faster rate, is taking us a step closer to frictionless identity in a voice-first world,” said Pindrop CEO Vijay Balasubramaniyan.

Deep Voice 3 is part of Pindrop’s Passport authentication platform, and will be available sometime in the current quarter. It will then be integrated into the company’s Protect anti-fraud offering within the next few months.

Pindrop’s release of Deep Voice 3 coincides with its release of an updated Voice Intelligence and Security Report, which found that one out of every 770 call center interactions was fraudulent in 2019. That rate is slightly lower than the report’s 1 in 685 rate for 2018. However, banks still experienced a 15 percent increase in phone fraud, which suggests that fraudsters are specifically going after high value targets.

Pindrop noted that that trend is particularly concerning because banking call centers have the highest volume of incoming calls.

–

February 27, 2020 – by Eric Weiss

Related News

  • Pindrop Names Former AWS Exec as Chief Technology OfficerPindrop Names Former AWS Exec as Chief Technology Officer
  • Auraya Voice Biometrics Platform Gets Accreditation From AWSAuraya Voice Biometrics Platform Gets Accreditation From AWS
  • Amazon Launches New Voice Authentication ServiceAmazon Launches New Voice Authentication Service
  • Positioning for Growth, Pindrop Names New CFOPositioning for Growth, Pindrop Names New CFO
  • National Australia Bank Secures Contact Center with Nuance Voice BiometricsNational Australia Bank Secures Contact Center with Nuance Voice Biometrics
  • Pindrop Report Details Impact of COVID-19 on Call CentersPindrop Report Details Impact of COVID-19 on Call Centers

Filed Under: News Tagged With: Biometric, biometrics, call center biometrics, call center security, Deep Voice, industry events, Pindrop, RSA 2020, voice biometrics, voice recognition

Primary Sidebar

Join Us For Our Next Virtual Event:

Travel & Hospitality Biometrics Online Summit
Register now!

Sponsored Links

TECH5 showcase logo

TECH5 is an international technology company founded by experts from the biometrics industry, which focuses on developing disruptive biometric and digital ID solutions through the application of AI and Machine Learning technologies.

TECH5 target markets include both Government and Private sectors with products powering Civil ID, Digital ID, as well as authentication solutions that deliver identity assurance for various use cases. 

Learn more: www.tech5.ai

cmitech logo

CMITech is a leading provider of high performance, cost effective iris recognition systems. The company is setting the industry standard for advanced user interfaces that are fast, intuitive and effortless. Serving enrollment and authentication solutions of all sizes, CMITech systems include binoculars-type, wall mount, desktop, and kiosk-type product configurations.

Onfido logo

Onfido is building the new identity standard for the internet.Our AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics. That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard customers remotely and securely. Our mission is to create a more open world, where identity is the key to access.. For more information, please visit www.onfido.com

ThreatMark brings trust to the digital world by providing cutting-edge fraud prevention solutions. Major banks use ThreatMark’s AI-powered technology and behavioral biometrics to build secured banking experience to precisely verify their legitimate users, seamlessly across all digital channels. All while securing the users’ most precious assets and keeping the fraudsters away. Learn more: www.threatmark.com/

With its secunet border gears product portfolio and specialised consulting expertise, secunet supports police forces and security authorities in their sovereign tasks. Whether ABC gates, self-service kiosks or biometric middleware – each component helps to strengthen identity protection and to accelerate verification – in mobile and stationary scenarios.

Mobile ID World Logo

Mobile ID World is here to bring you the latest in mobile authentication solutions and application providers. Our company is dedicated to providing users with the best content and cutting edge information on technology, news, and mobile solutions for your mobile identity management needs.

Recent Posts

  • The Tech Bubble Is Bursting. VCs Are Nervous. What Does That Mean for Biometrics?
  • Canadian Government Asks Court to Dismiss Privacy Lawsuit Against National Police Force
  • NEXT Delivers Fingerprint Sensors for Financial Inclusion Project in Nigeria
  • Subaru Doubles Down on Driver Monitoring With 2023 Legacy
  • Miral Emphasizes Facial Recognition in Digital Transformation Efforts

Biometric Associations

IBIA and fido

Tweets

Footer

  • About Us
  • Company Directory
  • Advertise With Us
  • Contact Us
  • Privacy Policy
  • Terms of Use
  • Archives
  • CCPA: Do not sell my personal info.

Follow Us

Copyright © 2022 FindBiometrics