“The investors are evidently excited about Pindrop’s enterprise security technology, which is designed to use a range of metrics to detect potential fraud in inbound calls, including metadata such as geolocation, background noise, and even voice recognition. “ Pindrop has brought in $90 million in its latest funding round, the company has announced. The round…
“Integrated into the Verizon VoIP Inbound Anti-Fraud and Authentication service, the technology is leveraged together with Verizon’s ‘media forking’ capability, which allows different aspects of audio calls to be branched apart and assessed independently.” Companies operating call centers on Verizon’s network now have access to sophisticated anti-fraud technology thanks to the company’s integration of multi-factor authentication…
Pindrop has announced a new caller identification system for the enterprise that is powered by a new biometric engine called Deep Voice. While Deep Voice is, of course, a voice recognition system, the new Pindrop Passport system combines it with behavioral analytics technology – dubbed ‘Toneprinting’ – and Pindrop’s longstanding Phoneprinting technology, which analyzes a…
An important new certification could significantly expand Pindrop’s customer base. The company has announced that its eponymous call analytics solution has now been certified by Amazon Web Services (AWS) for use with Amazon Connect. Amazon Connect is aimed at providing businesses with a streamlined process for setting up a call center. Its integration of Pindrop…
Pindrop has announced the latest version of its Phoneprinting call analytics system. Phoneprinting 2.0 has been launched in the company’s larger Pindrop Protect platform, version 4.0 of which has now arrived. Phoneprinting 2.0 is central to the platform, analyzing a range of call features – from geo-location to carrier to the kind of device being…
PSCU has become the first credit union service organization (CUSO) to implement Pindrop’s call analytics system into its call center. Pindrop’s Phoneprinting platform assesses 147 different metrics connected to a given call, from the kind of device being used to make the call to its geographic location, in order to detect potential fraud. It’s able…
Pindrop, a company specializing in call-based fraud prevention, has announced a new platform to complement its flagship Fraud Detection System. Called IVR Anti-Fraud, the system brings Pindrop FDS’s “phoneprinting” technology to the interactive voice response (IVR) setting. According to Pindrop, IVR—that purgatory between calling a business and reaching a service agent—is where 60 percent of…
Call-based fraud prevention specialist Pindrop has raised another considerable sum in investment. The company has announced that its Series C funding round raised $75 million. This latest pile of funding complements the #35 million raised in the companies Series B round of financing, continuing the company’s momentum as investor interest rises. This latest round was led…