The NIST has published a new draft report that highlights some of the potential advantages of using biometric identification technology in emergency response situations. It then goes on to detail […]

Five9 is trying to make it easier for organizations to set up their own custom contact center solutions. The company is best known for its Five9 Inference Studio, a no-code […]

“I have had the privilege of working with some of the most innovative and successful technology companies in Silicon Valley, and Pindrop is on a similar trajectory of establishing enterprise-market […]

Allied Market Research (AMR) is predicting that the global passive authentication market will quadruple in the next few years, growing from $796 million in 2019 to $4.09 billion by 2027. Those […]

Thales has partnered with ID R&D to add voice recognition to its biometric portfolio. The company will be adding ID R&D’s voice biometric technology to its own Trusted Digital Identity […]

Preparations are getting underway for an upgrade to the U.S. Coast Guard’s biometrics system, and the army branch has accordingly issued a request for information as the start of a […]

ENACOMM has found another distribution partner for its conversational banking technologies. This time around, the company has signed a reseller agreement with Apiture, which will be making the ENACOMM Financial […]

Korean researchers have developed a sophisticated acoustic measurement component for mobile devices that can be used for biometric authentication and other voice data processing applications. The research team is based […]

ENACOMM and DialAmerica have joined forces to provide customers with more comprehensive call center services. DialAmerica is a business process outsourcing specialist that lets businesses offload their contact center needs, […]