Aware is putting in an appearance at this week’s Connect:ID conference in Washington, DC. The event is now underway at the city’s Walter E. Washington Convention Center. Aware has set […]

Voice recognition specialist Auraya has achieved accreditation for its call center solution under Amazon Web Services’ Foundational Technical Review, effectively giving it the Amazon seal of approval for customers using […]

Amazon Web Services (AWS) has officially launched its Amazon Connect Voice ID service for contact centers. The feature was previously available in a preview format, but is now Generally Available […]

Arise Virtual Technologies has released a new Arise Digital Companion that automates certain call center procedures. The Companion is part of the broader Arise Platform, which allows businesses to outsource […]

Gnani.ai is making a play in the voice recognition space with the release of its new armour365 solution. The company is based in Bangalore, India, and armour365 is a voice […]

ENACOMM is looking to boost its growth through the appointment of Joseph Brown as its new Chief Revenue Officer. In announcing the appointment, ENACOMM emphasized Brown’s track record in holding […]

Call center solutions specialist Avaya is banking on biometric tech, announcing that it has made a strategic investment in Journey.Ai, Inc. Already part of the Avaya DevConnect partner ecosystem, Journey […]

BIO-key has achieved staggering year-over-year revenues increases, thanks in part to its acquisition of the PortalGuard Single-Sign On solution, suggest figures from the company’s latest quarterly update. Revenues were up […]

In this week’s roundup of top FindBiometrics stories, we take a look at a new edge processor and an innovative blockchain project with facial recognition. We also address the ongoing […]

Fortress Identity has unveiled a new biometric payments solution that would allow customers to verify transactions through face or voice recognition. The FortressPAY platform is not yet widely available, but […]