voice recognition

Bank Independent Enables Conversational Commerce

Bank Independent Enables Conversational Commerce

Customers of Alabama’s Bank Independent can now access their banking services via an AI-driven virtual assistant based on Amazon’s Alexa platform. That includes checking their account balances, performing transactions, and receiving information about loans, bank hours, and more; and the system can even perform biometric authentication using voice recognition. The technology arrives via Enacomm’s VPA,…

Daon Announces Partnership with Innovation Finance

Daon Announces Partnership with Innovation Finance

“Daon has proven again and again the ability to help its customers improve their mobile development initiatives while maintaining a secure platform. Daon’s expertise in biometric authentication is a key component of our technology, and the enhanced security is invaluable to our clients.” -Bill Verhelle, CEO, Innovation Finance Another financial services firm is leveraging Daon‘s…

Avaya Brings Biometrics, AI to Call Center Solutions

Avaya Brings Biometrics, AI to Call Center Solutions

Call center solutions specialist Avaya has enhanced its Software Development Kit and enterprise virtual assistant offerings. The company says its SDK now supports sophisticated artificial intelligence, allowing for conversational user interaction, and even a sentiment analysis feature that can help customer calls to be automatically routed to the appropriate channels. Avaya also says its platform…

Fast-Growing South African Bank Signs Multi-Year Deal with Daon

Fast-Growing South African Bank Signs Multi-Year Deal with Daon

“[IdentityX] has proven highly popular in the financial services sector over the last few years…” Another financial institution has opted to take advantage of Daon‘s IdentityX mobile authentication platform. The company has announced that South Africa’s Capitec Bank has signed a multiyear agreement to collaborate with Daon over IdentityX. In a statement announcing the partnership, the…

ID R&D Gets New Sales VP

ID R&D Gets New Sales VP

“John’s deep biometrics experience and knowledge will be invaluable as we reach new growth milestones,” -Alexey Khitrov, CEO, ID R&D ID R&D has a new Vice President of Sales. John Amein comes to the company from Voice Biometrics Group, an Orlando-based organization that he headed as President from January of 2016 to August of this…

Industry Veteran Becomes BioConnect’s Newest VP

Industry Veteran Becomes BioConnect’s Newest VP

“It is an exciting time to join a passionate and innovative team as they experience increasing demand for the BioConnect platform.” – Julia Webb, Vice President of Alliances, BioConnect A former VoiceVault executive is now BioConnect‘s new Vice President of Alliances, the company has announced. In joining BioConnect, Julia Webb brings a wealth of experience…

New Security System Passively Verifies User Identities on WhatsApp, Other Messaging Apps

New Security System Passively Verifies User Identities on WhatsApp, Other Messaging Apps

“The system is compatible with major messaging platforms including WhatsApp, Skype, Slack, Telegram, and Signal…” ID R&D has unveiled a new passive authentication system for digital messaging services. Called SafeMessage, the AI-driven solution uses a number of mechanisms to verify a registered user, including behavioral biometrics and facial and voice recognition, all requiring only one…

1.9B Bank Customers to Use Biometrics by 2021: Goode Intelligence

1.9B Bank Customers to Use Biometrics by 2021: Goode Intelligence

Biometric security has been booming in the financial services sector in recent years, and a new report from Goode Intelligence suggests that upwards trend is going to continue. Entitled “Biometrics for Banking: Market and Technology Analysis, Adoption Strategies and Forecasts 2018-2023,” the report predicts that by 2020, more than 586 million bank customers will be…

LumenVox, VoiceTrust Announce Merger Under Dutch VC Firm

LumenVox, VoiceTrust Announce Merger Under Dutch VC Firm

San Diego-based speech recognition firm LumenVox and Munich-based voice recognition specialist VoiceTrust have merged to form a new company focused on offering speech-driven biometric authentication solutions. The new company, which has not yet been named, is majority owned by Ramphastos Investments, a venture capital firm based in the Netherlands. In a statement, LumenVox and VoiceTrust…

BRIEF: The Growth of Consumer-Facing Biometrics

BRIEF: The Growth of Consumer-Facing Biometrics

The biometrics industry has seen explosive growth over the last several years, thanks in large part to advancements in technology and a growing awareness of the need for sophisticated biometric security in the years since 9/11. Government has therefore been a key driver of the market, across a wide range of sectors and applications. But…

Aware’s Knomi Solution Gets FIDO UAF 1.1 Certification

Aware’s Knomi Solution Gets FIDO UAF 1.1 Certification

“FIDO continues to gain adoption globally in part because of a dynamic marketplace of certified products from a variety of providers, with each having passed through a rigorous certification program that provides assurance that they are functional and interoperable. Aware is pleased to offer some of the first authenticators available to be version 1.1 certified.”…

Nuance Delivers Germany’s First Call Center Voice Recognition System

Nuance Delivers Germany’s First Call Center Voice Recognition System

“…Nuance said it was the first such use of voice biometrics in Germany, and asserted that the technology was already improving customer satisfaction while reducing call times.” Nuance Communications‘ voice biometrics technology has arrived in Germany, in what the company says is an industry first. The company’s client, Deutsche Telekom, is now using Nuance’s technology to…

Adyen Payments Platform Offers 3DS 2.0, PSD2 Compliance with Biometric Support

Adyen Payments Platform Offers 3DS 2.0, PSD2 Compliance with Biometric Support

“For transactions requiring stronger authentication […] it supports two-factor authentication via SMS, as well as biometric authentication including facial, fingerprint, and voice recognition.” Adyen is staking claim to being the first payments platform provider to deliver a system that offers passive authentication for transactions based on EMVCo’s 3DS 2.0 protocol. The system is designed to…

Voice Recognition Helps Google Assistant Protect Your Smart Home

Voice Recognition Helps Google Assistant Protect Your Smart Home

“…a key security component of all of this is voice recognition.” Google is highlighting the home security solutions enabled by its virtual assistant and third party hardware in a new blog post. Authored by Google Smart Home Ecosystem Director Michele Turner, the post highlights several new and recent offerings. Arlo Security Lights, for example, can…

Voice and Speech Recognition Market to Reach $6.9B by 2025: Tractica

Voice and Speech Recognition Market to Reach $6.9B by 2025: Tractica

“Clinical documentation in the healthcare market will be a leading driver going forward, Tractica says – good news for companies like Nuance Communications, which is already gaining a foothold with its Dragon Medical platform. “ Tractica is predicting some major growth for the voice and speech recognition market over the next several years. The market…

Credit Unions Trial Amazon’s Alexa as a Customer Service Rep

Credit Unions Trial Amazon’s Alexa as a Customer Service Rep

Two Canadian credit unions are now testing a system that lets customers do their banking through Alexa, Amazon’s voice-based virtual assistant. The technology comes by way of Vancouver-based FinTech specialist Central 1, which developed it in collaboration with San Francisco design agency Point One Digital. Essentially, the idea is to make Alexa a customer service…

New Partnership to Explore Voice Biometrics-Based Medical Diagnosis

New Partnership to Explore Voice Biometrics-Based Medical Diagnosis

A Singapore-based provider of a digital healthcare platform is looking into the potential of speech recognition and voice biometrics to improve healthcare services. Called Doctor Smart, the company has teamed up with a language technology specialist called LangNet in what it calls a “first step” toward its voice-based research. Part of the aim is to alleviate…

Aculab Launches Voice Recognition API

Aculab Launches Voice Recognition API

“VoiSentry is designed as a scalable speaker verification system that is simple to install and integrate and can be deployed on the customers platform of choice.” – Ian Colville, Product Manager, Aculab UK-based Aculab has announced a new voice authentication solution for the enterprise. Called “VoiSentry”, it’s an API solution aimed at letting clients deploy voice…

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