Nuance Unveils Multimodal Gatekeeper Authentication Platform

Biometrics News – Voice Recognition – Behavioral Biometrics Nuance Communications has released a new cloud-based authentication solution that verifies people’s identities during voice and text interactions. Dubbed Nuance Gatekeeper, the platform combines Nuance’s ConversationPrint text authenticator with the voice recognition Lightning Engine and behavioral biometrics. Together, the three technologies will empower enterprises to fight fraud…

Nuance Takes Home Financial Services Prize at AIconics Awards

Posted on September 27, 2019

Biometrics News – Voice Recognition – Behavioral Biometrics Nuance Communications has added a major trophy to its mantle, taking home the prize for Best Application of AI in Financial Services at the 4th annual AIconics Awards. Presented by Forbes, the Awards honor organizations and individuals that create innovative AI products and services. The winners were…

Nuance Shows Solid Growth in Q3 Update

Posted on August 12, 2019

“…the Artificial Intelligence specialist has delivered revenues near the high end of its guidance range.” Nuance Communications has issued its results for the third quarter of 2019, showing solid growth across multiple business areas. Bearing in mind that Nuance adopted the ASC 606 revenue recognition standard last October, comparison of its latest results with those…

Nuance Q3 to Arrive on Heels of Important Business Developments

Posted on July 26, 2019

Nuance Communications will publish its third quarter results for 2019 on Wednesday, August 7th, the company has announced. The results will be issued after market close, and will come alongside a copy of prepared remarks for shareholders. The results will follow an important corporate development, with Nuance having announced in June that it had established…

Nuance Offers Faster Voice Authentication with New Lightning Engine

Posted on July 11, 2019

Nuance Communications is releasing a new voice recognition engine that can identify a speaker in less than a second without the use of a passphrase or any other personal information. Dubbed the Lightning Engine, the AI platform is built with deep neural net technology and can be deployed in virtual assistants, smart speakers, and other…

Nuance Selling Off SRS Business to Focus on Cloud, AI Efforts

Posted on June 25, 2019

Nuance Communications has established a definitive agreement to sell off its India SRS division. It’s part of a larger effort on Nuance’s part to divest itself of its Subscription Revenue Services business, which is focused on mobile services in emerging markets, with the company also having recently completed the sale of its Brazil SRS division.…

Canadian Healthcare Provider Integrates Nuance’s Dragon Medical Platform

Posted on June 7, 2019

A Canadian healthcare provider has deployed Nuance’s Dragon Medical One platform to streamline its documentation process. Northern Health treats patients in Northern British Columbia, and will leverage the speech recognition capabilities of Dragon Medical One and PowerMic Mobile to make it easier for its physicians to create and access accurate electronic health records (EHR). “We…

Red Box Integrates Nuance Transcription Engine

Posted on June 3, 2019

Nuance Communications has partnered with Red Box to offer a more comprehensive set of voice-based services to enterprise level clients. The new solution will combine Nuance’s Transcription Engine and voice biometrics with Red Box’s conversational capture tech. Together, the integrated products will make it easier for organizations to turn casual conversations into actionable, analyzable data.…

Nuance: Automated Tools Will Make Financial Services More Efficient

Posted on May 21, 2019

Nuance Communications has shared the results of its second annual survey of financial services professionals, finding that employees in the financial sector are increasingly searching for automated tools that will help them do their jobs more efficiently. The survey incorporated feedback from more than 63,000 people, and highlighted workplace documentation and customer service as potential…

Nuance Show Enterprise ‘Overachievement’ in Q2 Update

Posted on May 14, 2019

“…Nuance emphasized that its performance exceeded the expectations of its leadership in terms of margins and earnings per share, and delivered revenues at the high end of its guidance range.” Nuance Communications has issued its results for the second quarter of 2019, illustrating a stronger than expected performance in certain areas. Effective October 1st of…

Santander Becomes Latest Big Bank to Deploy Nuance Voice Biometrics Tech

Posted on May 2, 2019

“While the system is certainly convenient for customers, it’s also delivers considerable security to the organization deploying it…” Santander is upgrading the security and convenience of its phone banking services thanks to biometric technology from Nuance Communications. The Spain-based bank has become the latest financial institution to implement voice recognition in its call center, allowing…

Nuance Finds New Investor Relations SVP Ahead of Release of Q2 Results

Posted on April 24, 2019

Nuance Communications has announced that Tracy Krumme will be taking over as the company’s new Senior Vice President of Investor Relations. Krumme brings more than 25 years of financial experience to the role, with similar investor relations stops at companies like Luxoft, NCR, and Hollinger International. “In addition to her extensive investor relations and technology…

Nuance Gets 100% Score in LGBTQ Equality Report

Posted on April 1, 2019

The Human Rights Campaign Foundation has named Nuance Communications one of 2019’s “Best Places to Work for LGBTQ Equality” in its Corporate Equality Index. The Foundation bills itself as America’s largest national lesbian, gay, bisexual, transgender and queer civil rights organization, with over 3 million members and supporters across the country. Its Corporate Equality Index…

Nuance Tech Saved Clients $1B in 2018

Posted on March 21, 2019

A lot of biometric security specialists say they can help businesses to reduce fraud and save money, but Nuance Communications is backing up its own particular value proposition with some numbers: The company says that its Nuance Security Suite saved organizations over $1 billion collectively over the course of 2018. The solution combines voice recognition,…

HIMSS: How Nuance is Revolutionizing Healthcare with Advanced AI [AUDIO]

The 2019 HIMSS Conference and Exhibition is currently underway at the Orange County Convention Center in Orlando, Florida, and FindBiometrics is reporting live with expert interviews from the front lines of identity and healthcare. On day two of the conference FindBiometrics President Peter O’Neill spoke with Kenneth Harper, Vice President of Emerging Solutions, Nuance Communications.…

Nuance Gets Another Bank Deployment for Voice Authentication Tech

Posted on January 25, 2019

“Once a customer has registered their voice into the system, the technology can match their voice on a live call to the biometric profile on file.” Nuance Communications has snagged another bank deployment for its voice biometrics technology. Its latest client is Kennebunk Savings, a community bank located primarily in Maine and with $1.25 billion…

Nuance Opens DRIVE Lab in Germany for Connected Car Research

Posted on December 6, 2018

“Work at the new lab will complement research in DRIVE Labs in North America and China, and will place a strong focus on new user experience technologies based on things like facial and voice recognition, emotion analysis, gaze tracking, and gesture-based interactions.” Nuance Communications has announced a new AI research center that will focus on…

Major Irish Bank Deploys Nuance’s Voice Authentication System

Posted on December 4, 2018

“…he move was also a response to enthusiasm that customers demonstrated for the biometric authentication technology used in AIB’s mobile app.” One of Ireland’s biggest banks has implemented voice recognition technology from Nuance Communications for customer authentication. Thanks to the newly implemented system, Allied Irish Banks customers who register for voice authentication can confirm their…

Nuance to Sell Document Imaging Arm, Focus on Voice and AI

Posted on November 12, 2018

Nuance Communications has signed an agreement to sell its Document Imaging division to Kofax, an automation software provider based in California. The deal is valued at $400 million in total. In a statement announcing the agreement, Nuance explained that selling off the Document Imaging division “enables Nuance to focus the business entirely on its conversational…