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Global Identity Management
National Australia Bank (NAB) is the latest financial institution to turn to Nuance to secure its contact center operations. The bank will specifically be deploying the Nuance Gatekeeper solution, which debuted in October and utilizes voice recognition to verify the identity of a caller. Gatekeeper also incorporates other factors like location and behavior for an […]
“It is an honor to join Nuance’s seasoned Healthcare team at this extraordinary time, and I look forward to what’s ahead.” – Diana Nole, Executive Vice President and General Manager of Healthcare, Nuance Communications Nuance has announced new leadership for the healthcare arm of its business: Diana Nole is the company’s new Executive Vice President […]
The US grocery retailer Albertsons is turning to Nuance Communications to deliver better online services to its customers. Albertsons will specifically be deploying Nuance’s Intelligent Engagement Platform, which includes a voice assistant and live chat capabilities. The solution will allow Albertsons to be more responsive to the needs of people who are doing their grocery […]
Nuance Communications is now offering Dragon Medical One to healthcare organizations in Scandinavia. The company has announced that its flagship electronic health record (EHR) solution is officially available in Sweden, Denmark, and Finland. The news is in keeping with Nuance’s ongoing European expansion efforts in 2020. The AI specialist has already launched Dragon Medical One […]
Nuance Communications will be providing healthcare providers with free COVID-19 Documentation Templates to help them fight the pandemic. The COVID-19 Content Pack is now available to all Dragon Medical users, and is based on the coding and reporting guidelines established by the Centers for Disease Control and Prevention (CDC) and the American Health Information Management […]
Nuance Communications and the American Medical Association (AMA) have joined forces in an effort to prevent burnout in the healthcare industry. To that end, the two organizations have formed a strategic partnership to pilot solutions that blend Nuance’s Ambient Clinical Intelligence (ACI) technology with the AMA’s Integrated Health Model Initiative (IHMI). Nuance officially released Dragon […]
“Nuance was specifically recognized for its cloud-based Nuance Gatekeeper solution, which uses voice biometrics to enable authentication and fraud prevention across multiple channels.” Nuance Communications was presented with the award for Most Innovative Biometrics at the 8th annual InfoSec Awards. The awards were established by Cyber Defense Magazine (CDM), and are selected by a panel […]
The strategic partnership between Nuance Communications and Microsoft is already starting to pay dividends. The two companies announced that they would be joining forces back in October to accelerate the delivery of ambient clinical intelligence (ACI). They have now followed through with the release of Nuance’s Dragon Ambient eXperience (DAX) solution. DAX is a clinical AI […]
Nuance Communications has issued its results for the first quarter of its 2020 fiscal year. The company’s Q1 is for the quarter ended December 31st, 2019. The results were strong, exceeding Nuance’s guidance for revenues and earnings per share. At first glance, the reported revenues of $418.2 million, compared to revenues of $419.7 million in […]
Nuance Communications is still one of the most supportive workplaces for LGBTQ employees in the United States, at least according to the Human Rights Campaign (HRC) Foundation. The company was named as one of the “Best Places to Work for LGBTQ Equality” for the second year in a row, repeating the perfect score it received […]
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