virtual assistants

HIMSS: How Nuance is Revolutionizing Healthcare with Advanced AI [AUDIO]

HIMSS: How Nuance is Revolutionizing Healthcare with Advanced AI [AUDIO]

The 2019 HIMSS Conference and Exhibition is currently underway at the Orange County Convention Center in Orlando, Florida, and FindBiometrics is reporting live with expert interviews from the front lines of identity and healthcare. On day two of the conference FindBiometrics President Peter O’Neill spoke with Kenneth Harper, Vice President of Emerging Solutions, Nuance Communications.…

CES 2019: Pindrop Announces Expansion Beyond the Call Center

CES 2019: Pindrop Announces Expansion Beyond the Call Center

This year’s Consumer Electronics Show (CES 2019) is a big one for Pindrop, which has taken the opportunity to announce its expansion beyond the call center market. The company’s flagship solution has thus far been aimed primarily at delivering anti-fraud security to call centers, combining voice recognition with the analysis of metadata associated with inbound…

Bank Independent Enables Conversational Commerce

Bank Independent Enables Conversational Commerce

Customers of Alabama’s Bank Independent can now access their banking services via an AI-driven virtual assistant based on Amazon’s Alexa platform. That includes checking their account balances, performing transactions, and receiving information about loans, bank hours, and more; and the system can even perform biometric authentication using voice recognition. The technology arrives via Enacomm’s VPA,…

Apple HomePod Upgrade Supports More Languages

Apple HomePod Upgrade Supports More Languages

Apple is hoping to leverage last week’s excitement about its new product announcements into some extra enthusiasm for its HomePod smart home speaker system, with a software update enhancing its capabilities. It’s essentially an AI upgrade. On the HomePod, Siri, Apple’s virtual AI assistant, can now search for songs by their lyrics, and perform other…

Biometrics Will Let You Talk to Your New BMW

Biometrics Will Let You Talk to Your New BMW

“…BMW Group emphasized its artificial intelligence, asserting that it can learn the driver’s habits, allowing it to offer directions based on a command like, ‘Take me home.’” BMW cars will get their own virtual assistant early next year, dubbed the “BMW Intelligent Personal Assistant.” The system will allow drivers to adjust various in-car settings on…

Biometrics and AI Power Self-Driving Smart Bus

Biometrics and AI Power Self-Driving Smart Bus

A Shanghai-based AI firm has launched an autonomous electric bus that features biometric authentication and a conversational AI system. Called the Smart Panda Bus, the solution was developed by DeepBlue Technology, a firm that has thus far demonstrated its AI prowess with smart vending machines and retail solutions. The bus of course features computer vision…

New Smart TVs Use Synaptics Far-Field Voice Tech to Empower Alexa

New Smart TVs Use Synaptics Far-Field Voice Tech to Empower Alexa

“Adding far-field voice recognition to our TV lineup provides consumers with a more natural and convenient viewing experience.” -Bryan Huang, Product Center Director, TCL Synaptics‘ far-field voice technology is now being used in new smart TV’s to support their use of Alexa, Amazon’s voice-based AI assistant. The TVs are made by TCL, a China-based electronics…

Voice Recognition Helps Google Assistant Protect Your Smart Home

Voice Recognition Helps Google Assistant Protect Your Smart Home

“…a key security component of all of this is voice recognition.” Google is highlighting the home security solutions enabled by its virtual assistant and third party hardware in a new blog post. Authored by Google Smart Home Ecosystem Director Michele Turner, the post highlights several new and recent offerings. Arlo Security Lights, for example, can…

Code Suggests Facial Recognition Coming to Google Devices

Code Suggests Facial Recognition Coming to Google Devices

Google appears to be working on a new facial recognition system for its mobile devices, according to a new XDA-Developers report. It’s mostly conjecture, but it’s based on pretty solid footing. Essentially, XDA-Developers has been digging around in code for Google Assistant, Google’s AI-driven virtual helper, and found snippets suggesting that a mysterious feature codenamed…

Credit Unions Trial Amazon’s Alexa as a Customer Service Rep

Credit Unions Trial Amazon’s Alexa as a Customer Service Rep

Two Canadian credit unions are now testing a system that lets customers do their banking through Alexa, Amazon’s voice-based virtual assistant. The technology comes by way of Vancouver-based FinTech specialist Central 1, which developed it in collaboration with San Francisco design agency Point One Digital. Essentially, the idea is to make Alexa a customer service…

Voice Interaction Coming to More Cars Thanks to Speak With Me Partnership

Voice Interaction Coming to More Cars Thanks to Speak With Me Partnership

“Speak With Me technology will be available for deployment across any automated vehicle fleet running AWare regardless of vehicle type or automated driving system.” A new partnership could help to bring artificial intelligence to more cars. The AI technology comes by way of Speak With Me, whose eponymous platform revolves around a conversational voice assistant.…