consumer surveys

New HSB Survey Finds Identity Theft is On the Rise

New HSB Survey Finds Identity Theft is On the Rise

Security technology is improving, yet our personal information is more vulnerable than ever. At least, that’s the takeaway from a new survey by HSB, which found that more than a third (39 percent) of Americans reported that their information had been compromised in some way. Of those, 51 percent had learned of the breach in…

Unisys: Filipinos Trust Banks, but Remain Wary of Behavioral Biometrics

Unisys: Filipinos Trust Banks, but Remain Wary of Behavioral Biometrics

Unisys has released the results of its 2019 Asia Pacific Banking study, finding that customers in the Philippines place the most trust in banks as an institution. They also considered security to be the single most important factor when choosing where to bank. Digging into the numbers, 63 percent of respondents named security as a…

SITA Finds Air Travelers Happier with Automated Passport Control

SITA Finds Air Travelers Happier with Automated Passport Control

SITA has released the results of its 2019 Passenger IT Insights report, finding that air travelers are happier when they are able to use biometric technology to make their journey more convenient. That was particularly true for automated passport control. The usage rate for self-scanning passport stations more than doubled between 2017 and 2018, jumping…

Users Happy to Trade Personal Data for Convenience and Security: Report

Users Happy to Trade Personal Data for Convenience and Security: Report

People are more than happy to share their personal data, just as long as they’re getting something in return.  That’s the main takeaway from Experian’s Global Identity and Fraud Report, which found that growing privacy concerns have not soured people on the overall potential of the digital experience. The vast majority (90 percent) of consumers are…

16% of U.S. Households Share Streaming Video Passwords: Parks Associates

16% of U.S. Households Share Streaming Video Passwords: Parks Associates

These days, many of us are more than happy to share the Netflix password with the entire family. A new report from Parks Associates has found that 16 percent of U.S. broadband households share account passwords for online video services like Amazon Prime and Hulu. “Innovations in Authentication and Personalization Technologies” goes on to suggest…

Consumers are Increasingly Open to Financial Services From Tech Companies: Fiserv

Consumers are Increasingly Open to Financial Services From Tech Companies: Fiserv

“…49 percent of respondents in Fiserv’s surveys said they would feel secure with biometric authentication in financial services.” Consumers are increasingly open to the idea of receiving financial services from tech companies, suggests new research from Fiserv, Inc. The findings come by way of Fiserv’s newly published “Expectations & Experiences: Channels and New Entrants” study,…

Survey Finds Strong Appetite for Digital Government Services Secured by Biometrics

Survey Finds Strong Appetite for Digital Government Services Secured by Biometrics

Citizens around the world want more digital access to government services, and are largely comfortable with the use of biometrics therein, suggest new findings from Accenture. The findings come from a survey of about 6,000 people across Australia, France, Germany, Singapore, the UK, and the US. According to Accenture’s report, 86 percent said they see…

Study Finds Biometric Authentication is Less Popular at Work

Study Finds Biometric Authentication is Less Popular at Work

Another study is pointing to the rise of biometric authentication, and the decline of the password. Commissioned by London-based multimodal authentication specialist Callsign and carried out by YouGov Plc, the study entailed online surveys of a little over 3,000 adults across the UK and the US. The survey found a significant difference in authentication preferences…