Daon has partnered with Neustar to augment the fraud detection capabilities of its IdentityX biometric authentication platform in a call center setting. Neustar’s Authentication Plus and Account Link solutions provide automated probabilistic […]

Auraya’s EVA Web Voice Biometric platform is now available through the Okta Integration Network. EVA was originally designed for Amazon Connect, and uses voice recognition to facilitate identity verification and […]

ID R&D is boasting about its strong performance in a recent third-party test that suggests that its voice biometrics technology is just as reliable as a PIN when unlocking a […]

The Affinity Federal Credit Union has revealed that it is using Voice ID to provide better service to its customers. The New Jersey financial institution is operating on an appointment-only […]

ID R&D has teamed up with Red Box to create a solution that will make it easier for contact centers to offer voice authentication to their customers. To do so, […]

ID R&D has unveiled a new IDFraud Contact Center solution to help telecommunications companies fight new account fraud. The solution leverages ID R&D’s voice recognition capabilities to compare the voice […]

Pindrop has released a report that details the dramatic impact that COVID-19 has had on contact centers. The enterprise voice authentication specialist provides security for some of the world’s leading […]

LumenVox has joined forces with South Africa’s OneVault to bring better voice biometric technology to the African market. The partnership will allow OneVault to integrate LumenVox’s voice biometric algorithms into […]

Amaiz is teaming up with ValidSoft to secure client interactions with vocal biometrics. Amaiz is a banking and bookkeeping company that works primarily with small businesses, and will be deploying […]

Speech and authentication solutions provider LumenVox has announced the release of Version 8, its latest suite of biometric authentication technologies. Version 8 uses artificial intelligence and biometrics to simplify customer-agent […]