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Global Identity Management
ID R&D has unveiled a new IDFraud Contact Center solution to help telecommunications companies fight new account fraud. The solution leverages ID R&D’s voice recognition capabilities to compare the voice of each new caller to prior callers to determine if the same voice has been associated with different personal information. A match could suggest that […]
Pindrop has released a report that details the dramatic impact that COVID-19 has had on contact centers. The enterprise voice authentication specialist provides security for some of the world’s leading brokerages and financial institutions, who have collectively experienced an astonishing 1,000+ percent increase in call volume since the onset of the pandemic. Unfortunately, traffic […]
LumenVox has joined forces with South Africa’s OneVault to bring better voice biometric technology to the African market. The partnership will allow OneVault to integrate LumenVox’s voice biometric algorithms into its existing authentication offerings, which can be used to secure a wide variety of different channels and applications. On that front, the two companies are […]
Amaiz is teaming up with ValidSoft to secure client interactions with vocal biometrics. Amaiz is a banking and bookkeeping company that works primarily with small businesses, and will be deploying ValidSoft’s voice recognition technology to verify the identities of its customers. The company is hoping that the integration will make its operations more efficient. Amaiz […]
Speech and authentication solutions provider LumenVox has announced the release of Version 8, its latest suite of biometric authentication technologies. Version 8 uses artificial intelligence and biometrics to simplify customer-agent interactions in call centre environments using biometric authentication, allowing a customer’s identity to be validated securely by voice. The upgrades found in LumenVox’s Version 8 […]
ID R&D has drastically reduced the computational footprint of its flagship voice recognition platform. The newly released IDVoice v2.11 lowers the size of the biometric engine from 40MB to less than 1MB, making the SDK much easier to install on a wide variety of edge and IoT devices. IDVoice v2.11 is the platform’s most […]
ValidSoft has joined forces with Persistent Systems to provide banks and credit unions with better digital voice authentication technology. The two companies have developed a solution that integrates ValidSoft’s Precision Voice Biometrics platform into the Persistent Digital Bank Solution. The integration will enable continuous authentication, allowing financial institutions that are interested in the service to […]
Nuance Communications has set a date for the publication of its first quarter results for the 2020 fiscal year: February 5th. To be clear, Nuance’s fiscal year doesn’t align with the calendar year; the Q1 2020 results will cover the months of October, November, and December, 2019. In any case, this period featured at least […]
Pindrop is warning about the growing threat of voice fraud in its latest Voice Intelligence Report, which found that voice fraud attacks occurred at a rate of 90 per minute in 2018. The rate of voice fraud climbed more than 350 percent between 2014 and 2018, and had the biggest impact on insurance companies, retailers, […]
Biometrics News – Voice Recognition The Omaha-based voice biometrics specialist V2verify has revealed that it will be a member of Dreamit’s Fall 2019 SecureTech Cohort. The Dreamit accelerator has already backed more than 320 startups, and was set up to assist companies that are working to solve tech problems in a range of different industries. […]
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