The US Department of Veteran Affairs (VA) is turning to Nuance Communications to help provide better service to patients during virtual sessions. Like many other healthcare organizations, the VA expanded […]

“Every interaction between a clinician and a cancer patient provides high-quality data that could lead to safer care, improved outcomes, and lower costs.” – Dr. Jay Schnitzer, Chief Medical and […]

An AI startup has released a new tool to measure bias in speech recognition systems. The Artie Bias Corpus (ABC) was put together using Mozilla’s Common Voice corpus, and includes […]

A new report from Allied Market Research focusing on the speech recognition industry predicts it will reach a valuation of $29.28 billion by the year 2026, up from a $6.39 […]

Synaptics has become the latest member of Amazon’s Voice Interoperability Initiative, and will now be working with the tech giant to improve the utility of IoT products with more than […]

Nuance Communications has upgraded its Gatekeeper platform to help other organizations better respond to the needs of senior users. The voice biometrics solution now boasts improved detection capabilities that will […]

The Chinese voice recognition specialist iFlyTek is going against the grain with its sales strategy during the COVID-19 pandemic. The company has announced that it plans to open 1,000 physical […]

Russia’s Alfa-Bank has teamed up with NICE to upgrade its contact centers and improve its customer service. The bank has already deployed NICE Nexidia Analytics and NICE Quality Central, and […]

The South Korean voice recognition startup Posicube has announced that it is hoping to launch an English-language version of its platform in 2021. The company was founded in 2017, and […]

The US grocery retailer Albertsons is turning to Nuance Communications to deliver better online services to its customers. Albertsons will specifically be deploying Nuance’s Intelligent Engagement Platform, which includes a […]