FindBiometrics
Global Identity Management
The South Korean voice recognition startup Posicube has announced that it is hoping to launch an English-language version of its platform in 2021. The company was founded in 2017, and is hoping that the English version will allow it to reach Western markets and fuel a larger global expansion effort. Posicube currently offers two primary […]
The US grocery retailer Albertsons is turning to Nuance Communications to deliver better online services to its customers. Albertsons will specifically be deploying Nuance’s Intelligent Engagement Platform, which includes a voice assistant and live chat capabilities. The solution will allow Albertsons to be more responsive to the needs of people who are doing their grocery […]
Medallia has announced that it has completed the acquisition of real-time speech to text company Voci Technologies. The acquisition by Medallia — a customer experience management company — will see Voci’s AI-driven platform merged with its own Medallia Experience Cloud solution to provide a single view of customers for its clients. As a result of […]
Speech and authentication solutions provider LumenVox has been recognized in Speech Technology Magazine’s 2nd Annual People’s Choice Awards, having been named a top vendor of Biometrics, Speech Recognition and Text-to-Speech, as well as being named among users’ top three favorite vendors. “It’s an honor to once again be acknowledged by the people who use our […]
Nuance Communications is now offering Dragon Medical One to healthcare organizations in Scandinavia. The company has announced that its flagship electronic health record (EHR) solution is officially available in Sweden, Denmark, and Finland. The news is in keeping with Nuance’s ongoing European expansion efforts in 2020. The AI specialist has already launched Dragon Medical One […]
Sberbank’s Speech Technology Center has announced that its speech recognition and analytics technology can now be delivered through the cloud. The migration will make its enterprise-level solutions more readily available to small and medium-sized organizations. The solutions should be appealing to companies hoping to automate their call center activities. The Technology Center notes that the […]
Customer experience management company Medallia, Inc. has announced that it has reached an agreement for the acquisition of real-time speech-to-text company Voci Technologies. Medallia’s acquisition will allow it to take Voci’s real-time speech-to-text platform that uses artificial intelligence (AI) to gain actionable insights from 100% of customer calls, and combine it with its own experience […]
The Dublin-based speech recognition specialist SoapBox Labs has secured $6.5 million in Series A funding. The round was led by Elkstone Capital and Astia, amongst other investors. SoapBox is currently working to develop more accurate speech recognition technology for children. The solution acknowledges that children typically have different speech patterns than adults, so speech recognition […]
San Francisco-based Inference Solutions, maker of Intelligent Virtual Agents (IVA), has announced the newest version of its Inference Studio platform including the new Verbatim Audio feature for tuning speech recognition and task automation. With Inference Studio 6.5, users can build and manage IVA applications to help them with customer engagement as well as tasks like […]
Nuance Communications will be providing healthcare providers with free COVID-19 Documentation Templates to help them fight the pandemic. The COVID-19 Content Pack is now available to all Dragon Medical users, and is based on the coding and reporting guidelines established by the Centers for Disease Control and Prevention (CDC) and the American Health Information Management […]
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