FindBiometrics
Global Identity Management
An AI startup has released a new tool to measure bias in speech recognition systems. The Artie Bias Corpus (ABC) was put together using Mozilla’s Common Voice corpus, and includes 1,712 individual audio clips and transcriptions. Those clips represent 2.4 hours of total audio, and include recordings of people speaking in 17 distinct English accents. […]
A new report from Allied Market Research focusing on the speech recognition industry predicts it will reach a valuation of $29.28 billion by the year 2026, up from a $6.39 billion valuation today for a compounded annual growth rate (CAGR) of 19.9 percent. The report, titled “Speech Recognition Market by Deployment Mode (On Cloud and […]
Synaptics has become the latest member of Amazon’s Voice Interoperability Initiative, and will now be working with the tech giant to improve the utility of IoT products with more than one voice-based service. To that end, Synaptics will offer particular expertise on the subject of multiple wake words, which allow users to activate and navigate […]
Nuance Communications has upgraded its Gatekeeper platform to help other organizations better respond to the needs of senior users. The voice biometrics solution now boasts improved detection capabilities that will automatically determine whether a caller is over the age of 65. Organizations that have deployed Gatekeeper can then use that information to prioritize calls from […]
The Chinese voice recognition specialist iFlyTek is going against the grain with its sales strategy during the COVID-19 pandemic. The company has announced that it plans to open 1,000 physical retail outlets before the end of the year. The dramatic expansion will bring the company’s footprint to a total of around 3,000 locations. iFlyTek currently […]
Russia’s Alfa-Bank has teamed up with NICE to upgrade its contact centers and improve its customer service. The bank has already deployed NICE Nexidia Analytics and NICE Quality Central, and will soon be adding voice recognition to enable biometric identity verification. “This project has exceeded our expectations,” said Alfa-Bank Board Member and Director of Digital Business […]
The South Korean voice recognition startup Posicube has announced that it is hoping to launch an English-language version of its platform in 2021. The company was founded in 2017, and is hoping that the English version will allow it to reach Western markets and fuel a larger global expansion effort. Posicube currently offers two primary […]
The US grocery retailer Albertsons is turning to Nuance Communications to deliver better online services to its customers. Albertsons will specifically be deploying Nuance’s Intelligent Engagement Platform, which includes a voice assistant and live chat capabilities. The solution will allow Albertsons to be more responsive to the needs of people who are doing their grocery […]
Medallia has announced that it has completed the acquisition of real-time speech to text company Voci Technologies. The acquisition by Medallia — a customer experience management company — will see Voci’s AI-driven platform merged with its own Medallia Experience Cloud solution to provide a single view of customers for its clients. As a result of […]
Speech and authentication solutions provider LumenVox has been recognized in Speech Technology Magazine’s 2nd Annual People’s Choice Awards, having been named a top vendor of Biometrics, Speech Recognition and Text-to-Speech, as well as being named among users’ top three favorite vendors. “It’s an honor to once again be acknowledged by the people who use our […]
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