Dallas-based authentication specialist Biometric Signature ID (or BSI) has released some statistics about how its signature authentication solution is working out in real world deployments.
The system, BioSig-ID, essentially revolves around gesture recognition: end users are prompted to draw a series of four characters using a finger or mouse, and BioSig-ID assesses behavioral patterns in the drawing to reliably authenticate users beyond simply recognizing the drawn characters.
BSI has now collected data from six sample clients to illustrate how this system is playing out in actual deployments. Across these six clients, BioSig-ID has been used to complete 8.8 million validations for 414,488 end users. And yet there were only 6,574 password reset requests – an extremely low rate that suggests these clients have benefitted from dramatic reductions in help desk requests.
What’s more, BSI CEO Jeff Maynard says that 98 percent of users reported a positive experience, and 48 percent said they found using BioSig-ID “entertaining”, according to surveys with first-time users. In addition to presumed drops in help desk and IT support costs, this suggests that clients are also enjoying more intangible benefits from end users who appreciate a reliable and often fun authentication system.
The stats arrive after Maynard outlined a two-year case study of BioSig-ID’s use in an online accreditation program at last fall’s ICE Exchange conference in San Diago. More recently, BSI revealed last month that a Japanese IT company was experimenting with using BioSig-ID to authenticate payments in Virtual Reality settings.
February 20, 2020 – by Alex Perala