FindBiometrics’ annual Year in Review survey asks our industry a number of compelling questions, but one of the most interesting of them in 2019 is surely the matter of whether we are comfortable with how our governments are using biometric technology. This issue exploded into the spotlight last year, thanks in large part to the…
Professionals in the payments industry are very concerned about cybersecurity, but are at least a little mistrustful of third party solutions providers, suggest the results of TD Bank’s 2019 NACHA PAYMENTS survey. Conducted at the 2019 NACHA PAYMENTS Conference in Orlando this past May, the survey polled just under 500 of the payments industry professionals…
Nuance Communications has shared the results of its second annual survey of financial services professionals, finding that employees in the financial sector are increasingly searching for automated tools that will help them do their jobs more efficiently. The survey incorporated feedback from more than 63,000 people, and highlighted workplace documentation and customer service as potential…
“Forty-three percent of the respondents expressed dissatisfaction with online login procedures, which gives banks the opportunity to leverage new authentication technologies like biometrics to improve the customer experience.” A new report from Fiserv suggests that modern consumers are starting to demand better digital banking experiences. In a survey of 1,000 financial services customers in the…
There are a lot of moving parts to a business, and prime among them is the people who work there. So it’s no wonder that the enterprise sector has become one of the most active segments of the global biometrics market over the last several years. Identity management has always been a critical component of…
In recent years, more and more financial institutions have turned to biometric technology to improve security and customer service, incorporating solutions that range from voice banking software to facial recognition scans at ATMs. However, a new report from OneSpan suggests that it will take a considerable push to make the full transition to biometric authentication…
Veridium has shared the findings of its Biometric Consumer Sentiment Survey, revealing that more adults are warming to the benefits of biometric authentication. The survey found that a full 70 percent of respondents would like to see biometric authentication used more often in the workplace, alternately citing speed, security, and convenience (and the difficulty of…
People are more than happy to share their personal data, just as long as they’re getting something in return. That’s the main takeaway from Experian’s Global Identity and Fraud Report, which found that growing privacy concerns have not soured people on the overall potential of the digital experience. The vast majority (90 percent) of consumers are…
Players in the biometrics industry are remarkably open to working with each other, suggest results from FindBiometrics’ latest Year in Review survey. Question 18 of the survey asked how much respondents agreed with the statement, “Industry cooperation through partnerships and alliances is crucial in meeting the market demands of biometrics.” The answers showed an overwhelming…
People in the biometrics industry were really into FinTech last year, suggest the results to the second question of FindBiometrics’ Year in Review survey for 2018. The question asked, “Which of the following areas of application for biometrics has been the most interesting to you in 2018?” and listed answers such as “Healthcare”, “Border Control”,…
New research data from SITA is further illustrating the ascent of biometric air travel. Based on surveys of more than 180 senior IT executives from airports and airlines around the world, the research found an industry busily working toward a biometric future. It found that 71 percent of airlines and 77 percent of airports “are…
Citizens around the world want more digital access to government services, and are largely comfortable with the use of biometrics therein, suggest new findings from Accenture. The findings come from a survey of about 6,000 people across Australia, France, Germany, Singapore, the UK, and the US. According to Accenture’s report, 86 percent said they see…
Another study is pointing to the rise of biometric authentication, and the decline of the password. Commissioned by London-based multimodal authentication specialist Callsign and carried out by YouGov Plc, the study entailed online surveys of a little over 3,000 adults across the UK and the US. The survey found a significant difference in authentication preferences…
Hospitality tech solutions provider Oracle Hospitality has announced the findings of new market studies pointing to both opportunities and pitfalls in using biometric technologies in the industry. The reports, Oracle Hotel 2025 and Oracle Restaurant 2025, are based on surveys of 150 hotel operators, 250 restaurant operators, and 702 consumers conducted in February of this…