SITA has released the results of its 2019 Passenger IT Insights report, finding that air travelers are happier when they are able to use biometric technology to make their journey more convenient. That was particularly true for automated passport control. The usage rate for self-scanning passport stations more than doubled between 2017 and 2018, jumping…
A year after unveiling a biometric arrivals concourse, the Miami International Airport (MIA) is still working to improve the passenger experience. The airport has announced the launch of a biometric departure platform that will use facial recognition to eliminate the need for a passport and a boarding pass. The new system will confirm passenger identity…
Eight months after implementing a biometric passenger screening system provided by SITA, the management of Punta Cana International Airport (PUJ) are reporting great success in its operation. Over 340,000 travellers have made their way through the biometric eGates so far, with SITA’s technology scanning their faces and matching them to the biometric data stored in…
Airport IT solutions provider SITA has acquired MEXIA Interactive, a passenger analytics specialist. The latter, a private company based in Canada, was founded in 2011, and has developed technology designed to predict passenger bottlenecks and queues in airport facilities. It also assesses metrics pertaining to passengers’ retail activities, helping airport administrators to find additional revenues…
New research data from SITA is further illustrating the ascent of biometric air travel. Based on surveys of more than 180 senior IT executives from airports and airlines around the world, the research found an industry busily working toward a biometric future. It found that 71 percent of airlines and 77 percent of airports “are…
“The effort to facilitate biometric passenger screening lines up with the Saudi government’s interest in biometric security more broadly…” Saudi Arabia’s General Authority of Civil Aviation (GACA) is laying down a runway for biometric passenger processing through a new contract with SITA. The contract entails a broad modernization effort across 26 airports in the country.…
“The program is aimed at biometrically tracking everyone who enters and leaves the United States.” Orlando airport authorities are sticking with SITA as their key technology partner as they pursue a comprehensive biometric exit program. And to that end, SITA says it plans to fully implement biometric boarding at the Orlando International Airport (MCO) by…
SITA has won in Aviation Technology Achievement at the Air Transport World’s 2018 Annual Airline Industry Achievement Awards, in recognition of its work on a biometric boarding pilot project at the Boston Logan International Airport. The project was undertaken in collaboration with the US Customs and Border Protection agency and airline JetBlue, and was completed last…
SITA will soon bring its biometric passenger processing technology to the Hamad International Airport, in Qatar, with the parties having just signed a Memorandum of Understanding to collaborate on advanced passenger processing solutions. The agreement will see SITA implement 62 of its biometric check-in kiosks at the airport, as well as the deployment of biometric…
SITA is proclaiming the success of its Boston Logan International Airport deployment in collaboration with JetBlue and the US Customs and Border Protection agency. First announced this past spring, the pioneering program was meant to explore the use of biometric facial recognition technology – provided by SITA – as a replacement for passengers’ travel documents.…
Self-service systems significantly enhance the passenger experience, suggest results from a new survey from air travel solutions provider SITA. The twelfth edition of the SITA Passenger IT Trends Survey, conducted in partnership with Air Transport World, polled over 7,000 passengers from 17 countries around the world. Passengers who went through biometric screening at airports rated…
JetBlue, SITA, and the US Customs and Border Protection agency are working together to trial a new kind of passenger screening system that does away with both paper and device-based travel documents. It’s all replaced by biometrics, with interested passengers having the option to sign up with a photo of their faces. Facial recognition technology…
Riding the wave of this week’s Passenger Terminal Expo, air travel IT solutions provider SITA has announced the Secure Journeys Working Group, an industry initiative aimed at offering policy guidance to the Transportation Security Administration, the Customs and Border Protection Agency, and other relevant government groups. It’s an extension of the Border Automation User Group formed…
Australia’s Brisbane Airport has become the first in Australia to implement SITA Smart Path, a biometric and automated passenger screening solution. The process is simple. Travelers present their passenger information at the SITA Smart Path kiosk, and then proceed through an automated gate, undergoing a facial recognition scan that links them to their passport and…
The biometric airport screening market is heating up with a major new entry unveiled by IT solutions provider SITA at this year’s Passenger Terminal Expo. SITA has announced Smart Path, a biometric boarding system that condenses passenger processing down to one biometric check. A facial recognition scan is performed when the passenger first arrives at the boarding…
Air transport IT specialist SITA has brought its self-service automated border control (ABC) solution to Naples International Airport, the company has announced. SITA’s iBorders Border Automation ABCGates use facial recognition to identify passengers, scanning their faces and matching them against the biometric data contained in their ePassports. SITA says its solution can process travelers in…
Air transport solutions provider SITA has upgraded the automated passport control (APC) kiosks of Orlando International Airport with facial recognition capabilities, the company has announced. The airport now has APC kiosks in place capable of matching travelers’ faces to their images in their passports. The upgrade was undertaken in an effort to comply with new…