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Global Identity Management
Nuance Communications has expanded the scope of its partnership with Cerner Corporation. The latter is already using Nuance’s Dragon Medical Platform in its Cerner Millennium electronic health record solution, and will now be integrating Nuance’s virtual assistant technology to provide voice utility to its customers. The arrangement will allow doctors to navigate the Cerner Millennium […]
Nuance has provided more details about its current sustainability strategy with the release of its 2020 ESG report. The report outlines the company’s Environmental, Social, and Governance (ESG) goals, and describes specific policies and programs that are expected to benefit Nuance employees and the community at large. The finished report includes both internal and customer-facing […]
Nuance Communications has teamed up with Wolters Kluwer to improve the utility of its Dragon Medical One platform. The partnership specifically concerns Wolters Kluwer’s UptoDate solution, which provides healthcare professionals with the latest medical research and clinical best practices. The integration with the Dragon Medical One platform will allow doctors to search for and call […]
Nuance Communications has upgraded its Gatekeeper platform to help other organizations better respond to the needs of senior users. The voice biometrics solution now boasts improved detection capabilities that will automatically determine whether a caller is over the age of 65. Organizations that have deployed Gatekeeper can then use that information to prioritize calls from […]
National Australia Bank (NAB) is the latest financial institution to turn to Nuance to secure its contact center operations. The bank will specifically be deploying the Nuance Gatekeeper solution, which debuted in October and utilizes voice recognition to verify the identity of a caller. Gatekeeper also incorporates other factors like location and behavior for an […]
“It is an honor to join Nuance’s seasoned Healthcare team at this extraordinary time, and I look forward to what’s ahead.” – Diana Nole, Executive Vice President and General Manager of Healthcare, Nuance Communications Nuance has announced new leadership for the healthcare arm of its business: Diana Nole is the company’s new Executive Vice President […]
The US grocery retailer Albertsons is turning to Nuance Communications to deliver better online services to its customers. Albertsons will specifically be deploying Nuance’s Intelligent Engagement Platform, which includes a voice assistant and live chat capabilities. The solution will allow Albertsons to be more responsive to the needs of people who are doing their grocery […]
Nuance Communications is now offering Dragon Medical One to healthcare organizations in Scandinavia. The company has announced that its flagship electronic health record (EHR) solution is officially available in Sweden, Denmark, and Finland. The news is in keeping with Nuance’s ongoing European expansion efforts in 2020. The AI specialist has already launched Dragon Medical One […]
Nuance Communications will be providing healthcare providers with free COVID-19 Documentation Templates to help them fight the pandemic. The COVID-19 Content Pack is now available to all Dragon Medical users, and is based on the coding and reporting guidelines established by the Centers for Disease Control and Prevention (CDC) and the American Health Information Management […]
Nuance Communications and the American Medical Association (AMA) have joined forces in an effort to prevent burnout in the healthcare industry. To that end, the two organizations have formed a strategic partnership to pilot solutions that blend Nuance’s Ambient Clinical Intelligence (ACI) technology with the AMA’s Integrated Health Model Initiative (IHMI). Nuance officially released Dragon […]
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