Nuance Communications has shared the results of its second annual survey of financial services professionals, finding that employees in the financial sector are increasingly searching for automated tools that will help them do their jobs more efficiently. The survey incorporated feedback from more than 63,000 people, and highlighted workplace documentation and customer service as potential…
Financial services industry leaders have a strong appetite for biometric payment cards and are even willing to pay for one, suggest the results of a Zwipe survey at last week’s Fintech Connect event in London. Eighty percent of respondents said their payments are ‘always’ contactless, with 19 percent saying they make contactless payments ‘sometimes’. More…
Businesses are really starting to recognize the importance of protecting customer data, but are still struggling to implement effective digital security technologies, suggests new ForgeRock-sponsored research from Forrester Consulting. The firm conducted its research this past April, polling 400 decision makers across the US, the UK, France, Germany, Australia, Japan, and China. It found that…