Customers of Alabama’s Bank Independent can now access their banking services via an AI-driven virtual assistant based on Amazon’s Alexa platform. That includes checking their account balances, performing transactions, and receiving information about loans, bank hours, and more; and the system can even perform biometric authentication using voice recognition. The technology arrives via Enacomm’s VPA,…
FindBiometrics President Peter O’Neill recently spoke with Will Summerlin, Founder and CEO, Pinn. The interview begins with an overview of the company’s background, as well as the authentication challenges it was founded to address, and Summerlin provides some insight into the company’s security offerings. The conversation shifts to talk of the rise in behavioral biometrics, their…
Money and security have always gone hand-in-hand — the more you have of the former, the more you need the latter. That’s part of the reason that biometrics has become such a hot topic in the world of financial technology in recent years. As financial services increasingly go digital, and money goes virtual, there’s a…
“This is one of the fastest-growing user adoptions we have seen globally.” -Tom Grissen, CEO, Daon Daon has a big new client in Turkey, with Akbank leveraging its IdentityX solution to become the first bank in the country to enable customer authentication via facial recognition. In announcing the deployment, the companies noted that Brand Finance…
Bank of America is expanding its use of biometric authentication on mobile apps while making it easier for customer to switch between them with a new ‘App Linking’ feature. The feature takes the form of a simple button within each app, allowing end users to immediately switch between their Bank of America, Merrill Lynch, Merrill…
“AI’s prominent role in the new mobile app reflects its growing importance across the tech and financial services industries.” Money20/20 is all about new tech and innovation, and to drive home the point, organizers have launched a new mobile app with some very handy features ahead of the big event. The app comes equipped with…
Bahrain’s Eazy Financial Services is about to make biometric banking a reality in the region thanks to a new partnership with Ithmaar Bank, with the organizations announcing that Ithmaar customers will soon be able to access ATMs with a simple fingerprint scan and PIN entry – and no need for a physical bank card. It’s…
A new report from Goode Intelligence makes a strong business case for biometric authentication. Commissioned by Daon, the report is based on organization surveys and other research and analysis conducted by Goode Intelligence. The firm found that 56 percent of survey respondents reported reduced call center volumes; according to Goode Intelligence’s calculations, this produces an…
BioCatch is raising the alarm over cross-channel fraud. As the company explains in a new blog post, “cross-channel fraud” simply refers to fraud conducted between two multiple different channels – for example, using a phishing attack via social media to get a user’s credentials for their bank’s web app. It’s a way of exploiting businesses’…
Volopa has become the latest FinTech company to take advantage of Onfido‘s biometric and document reading technology for customer onboarding. Based in London, Volopa is the operator of multiple white label prepaid card programs in the European Economic Area, and also offers money transfer services through its platform. As such, it’s very much in line…
“…Nuance said it was the first such use of voice biometrics in Germany, and asserted that the technology was already improving customer satisfaction while reducing call times.” Nuance Communications‘ voice biometrics technology has arrived in Germany, in what the company says is an industry first. The company’s client, Deutsche Telekom, is now using Nuance’s technology to…
“Cardholders can access their online accounts and perform transactions by scanning the QR code on the card, and then performing biometric authentication.” India’s postal service is launching a new digital banking service that includes a feature allowing customers to perform transactions using a QR code and biometric authentication. The overall aim of the newly-launched India…
Growth consultancy Frost & Sullivan has named Gemalto the recipient of its 2018 Middle East & Africa Customer Value Leadership Award. The award is in recognition of PURE, Gemalto’s white label payments platform that is designed to let domestic schemes and private label card issuers offer their own payment cards to customers. The system was used…
“…FacePhi has emerged as a leader in the Latin American market in particular, reporting a 307 percent year-over-year profit increase in its corporate update at the start of this year.” A new distribution partner should help to further extend FacePhi‘s reach in the Latin American market. The company has teamed up with Bantotal, a Uruguay-based…
Money20/20 is still a couple of months away, but artificial intelligence is already shaping up to be a major topic of conversation. It’s a prominent theme in four high-profile presentations slated for the event. One of them will see Morgan Stanley’s Chief Digital Officer of Wealth management, Naureen Hassan, deliver a talk entitled “AI in…
One of France’s biggest banks has launched a biometric mobile enrollment system designed to let new customers open accounts with a selfie. In pursuing the technology Societe Generale says it has become the first bank in France to obtain regulatory approval for this kind of facial recognition technology from CNIL, the French data protection authority.…
When you talk about the mobile biometrics revolution, you talk about FinTech, and any conversation about FinTech is going to prominently feature Daon. The biometric software company deployed its IdentityX authentication solution to great effect in the early days of biometric mobile banking, its trailblazing partnership with USAA clearing the way for mass adoption of…
“Consumers are ready for conversational banking, and ENACOMM’s secure and convenient solution allows financial institutions not counted among the megabanks to offer technology-enhanced customer interactions that rival those presented by the biggest players.” -David Spore, President, Alcor Consulting ENACOMM has another distribution partner for its Virtual Personal Assistant (VPA) and ENACOMM Financial Suite (EFS) offerings. Alcor…
Two Canadian credit unions are now testing a system that lets customers do their banking through Alexa, Amazon’s voice-based virtual assistant. The technology comes by way of Vancouver-based FinTech specialist Central 1, which developed it in collaboration with San Francisco design agency Point One Digital. Essentially, the idea is to make Alexa a customer service…