Emirates NBD has integrated NCR Corporation’s APTRA Activate banking platform in its services, becoming the first financial institution in the Middle East to do so. APTRA Activate is an advanced banking solutions platform running on Windows 7, and Emirates NDB is adopting it into their ATM network.
Right now the digital solution’s main draw is the many transactions it allows beyond standard deposits and withdrawals, such as foreign currency exchanges and remittance-sending to the Philippines and India; but NCR says that it will eventually allow the bank to utilize even more advanced technology, including biometrics. Presumably that would be for the purpose of user authentication and security, a biometric application that has seen a range of recent applications in the financial services sector, from private community banks to large national institutions to digital-only startup ventures.
Speaking in a press release, executives from the two companies focused on the general technological advancement in the banking sector, and meeting rising customer expectations. Emirates NBD CEO Ali Sajwani commented that NCR has helped his company to “implement sophisticated technology, which has been adopted for the first time in the Middle East, and will drive customer engagement to new levels,” while a VP from NCR noted the technology will allow Emirates NBD to meet customers’ “high expectations when it comes to interacting with financial institutions.” Going forward, biometric authentication will almost certainly be necessary to keep up with those expectations, and its wise of both organizations to aim in that direction.
January 29, 2015 – by Alex Perala