Friction is the ‘F-word’ when it comes to customer experience, especially on financial services apps. But with fraud on the rise, security is more important than ever. You need to strike a balance between user convenience and the friction of secure authentication, and Incognia’s new Mobile App Friction Report is the first step.
Download the report to learn:
- How 27 major mobile financial apps compare when balancing security and convenience
- How to differentiate between authentication factors
- The best practices for app security and customer experience
- What you can do to improve account recovery and login for your mobile customers