VoiceKey

STC Announces Improvements to VoiceKey Platform

STC Announces Improvements to VoiceKey Platform

“…STC Head of Product Development Sergei Chekhovskikh said that solutions based on the platform ‘are relevant for financial organizations, insurance and telecom companies, as well as a variety of firms that utilize remote customer services.’” STC Group has announced an upgrade of its VoiceKey speaker identification platform for call center applications. The system now features…

STC Group Announces Upgraded VoiceKey Solutions

STC Group Announces Upgraded VoiceKey Solutions

STC Group has announced a new version of its VoiceKey platform (stylized “VoiceKey.PLATFORM”) featuring upgraded VoiceKey.AGENT and VoiceKey.FRAUD components. Designed for call center deployments, VoiceKey.AGENT uses voice recognition to authenticate callers. VoiceKey.FRAUD complements this feature by enabling “search and identification of fraudsters” during calls and with recordings, according to a statement announcing the upgraded platform.…

STC Group Plans Big Showing for Money20/20

STC Group Plans Big Showing for Money20/20

STC Group, represented in the US by SpeechPro, is preparing a big showing for this year’s Money20/20 expo. The company is a sponsor of the event and an exhibitor. This year it’s going to show off OnePass, its new cloud-based, multi-modal biometric authentication system. OnePass uses both voice and facial recognition, prompting users to look…

Worldcore Relies on Voice Biometrics for Payment Authentication

Worldcore Relies on Voice Biometrics for Payment Authentication

A new digital payments platform is aiming to use voice biometrics as a secure means of customer authentication. Called Worldcore, the company aims to be the first European Union-regulated payment platform. It’s currently seeking PCI DSS Level 1 certification, with an eye to launching its e-commerce solution by this summer. And a major component of…

SpeechPro Voice Biometrics To Improve Customer Engagement

SpeechPro Voice Biometrics To Improve Customer Engagement

Voice biometrics company SpeechPro has announced that its VoiceKey has been chosen for inclusion in Innovation Exchange from Aspect Software. Innovation Exchange is a marketplace for applications that improve customer engagement and increase contact center efficiency. “Enterprises carry a heavy burden of balancing high security, fraud protection, while simultaneously enhancing customer experience,” says Mike Moors,…