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CallMiner Upgrades Speech Recognition Tech

CallMiner Upgrades Speech Recognition Tech

CallMiner has announced a major upgrade of its CallMiner Eureka system. The company says its flagship platform, which is designed to automatically transcribe speech, is now somewhere between 80 and 90 percent accurate in recognizing words, can perform ten times faster than real-time, and is compatible with more than 20 languages and dialects. The upgrade…