Standard Chartered bank has announced ambitious plans to roll out biometric authentication systems for clients across Africa, Asia, and the Middle East over the coming months.
One of those systems is fingerprint-based login on mobile devices. With touch login already live in the UAE and India, Standard Chartered says biometric authentication via iOS or Android is also coming to China, Hong Kong, Malaysia, Pakistan, and several African countries by the end of the year.
Meanwhile, like other major banks such as Barclays, Citibank, and HSBC, Standard Chartered is embracing voice recognition for customer authentication through its call centers, with plans to launch such systems in the UAE and India this year, and further market deployments to follow. That move should allow passive authentication for callers, saving time for them and their customer service agents.
In a statement announcing the plans, Standard Chartered Retail Banking CEO Karen Fawcett asserted, “Fingerprint and voice biometric technologies give our clients more convenience and security when they want to access their bank balances, cards and investments, wherever they are and whenever they want.”
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August 16th, 2016 – by Alex Perala
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