STC Group subsidiary SpeechPro is going to show off its VoiceKey biometric technology at this week’s Finovate Spring 2017 conference, the company has announced. In particular, it’s going to show off its VoiceKey.AGENT and VoiceKey.FRAUD systems, which are aimed at call center applications.
The company recently announced upgrades for both systems. VoiceKey.AGENT applies voice biometrics to authenticate a caller in real time, while VoiceKey.FRAUD is designed to establish a blacklist of fraudster voices, and to immediately notify administrators when those voices are detected on calls. Additionally, STC Group recently announced an overall upgrade for the VoiceKey platform’s speaker identification capabilities allowing it to separately identify the client and agent voices in a given call.
At Finovate Spring 2017, SpeechPro representatives will demonstrate VoiceKey.FRAUD in a special demo presentation, and will let attendees try out both systems for themselves at their booth on the show floor. This will all take place on the second day of the Finovate Spring 2017, which runs from April 26 to April 27.
April 26, 2017 – by Alex Perala