SITA will soon bring its biometric passenger processing technology to the Hamad International Airport, in Qatar, with the parties having just signed a Memorandum of Understanding to collaborate on advanced passenger processing solutions. The agreement will see SITA implement 62 of its biometric check-in kiosks at the airport, as well as the deployment of biometric e-gates.
The organizations will also trial the use of robots for passenger assistance, blockchain technology, and virtual and augmented reality technologies; but a statement announcing the MoU emphasized the importance of biometrics to HIA’s overall strategy, with HIA COO Badr Mohammed Al Meer explaining, “The use of biometrics as the only verification required at each passenger touch point along the airport journey will go a long way in improving the flow of passengers, providing a better travel experience as well as greater operational visibility for the stakeholders.”
The MoU comes after SITA and HIA trialled biometric exit screening last year, and soon after HIA worked with Iris ID to implement biometric passenger screening based on iris recognition earlier this year, further underling the airport’s commitment to the implementation of biometric technologies. For its part, SITA has just proclaimed the success of a biometric passenger identification program conducted in collaboration with JetBlue and the US Customs and Border Protection agency at Boston Logan International Airport. That program sought to replace passengers’ travel documents with facial recognition, suggesting that this modality will play a central role in SITA’s work with Hamad International Airport.
October 6, 2017 – by Alex Perala