• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Our Services
  • Contact Us
  • Newsletter
  • Top Nav Social Icons

FindBiometrics

FindBiometrics

Global Identity Management

  • Biometrics
    • What are Biometrics?
    • FAQ
    • Biometric Associations
    • Companies
    • Premier Partners
  • News
    • Featured Articles
    • Interviews
    • Thought Leadership
    • Podcasts
    • Webinars
    • Year in Review
  • Applications
    • Biometric Security
    • Border Control and Airport Biometrics
    • Consumer and Residential Biometrics
    • Financial Biometrics
    • Fingerprint & Biometric Locks
    • Healthcare Biometrics
    • Justice and Law Enforcement Biometrics
    • Logical Access Control Biometrics
    • Mobile Biometrics
    • Other Biometric Applications
    • Physical Access Control Biometrics
    • Biometric Time and Attendance
  • Solutions
    • Behavioral Biometrics
    • Biometric Sensors and Detectors
    • Facial Recognition
    • Biometric Fingerprint Readers
    • Hand Readers & Finger Scanners
    • Iris Recognition
    • Biometric Middleware and Software
    • Multimodal Biometrics
    • Physiological Biometrics
    • Smart Cards
    • Vein Recognition
    • Voice and Speech Recognition
  • Stocks
  • Events
  • Companies
  • Podcasts

Santander Becomes Latest Big Bank to Deploy Nuance Voice Biometrics Tech

May 2, 2019

“While the system is certainly convenient for customers, it’s also delivers considerable security to the organization deploying it…”

Santander Becomes Latest Big Bank to Deploy Nuance Voice Biometrics Tech

Santander is upgrading the security and convenience of its phone banking services thanks to biometric technology from Nuance Communications.

The Spain-based bank has become the latest financial institution to implement voice recognition in its call center, allowing customers to easily confirm their identities during calls by saying a brief passphrase aloud. All that’s required is for participating customers to repeat that short phrase multiple times during the enrollment process, just as one scans a finger several times when registering a fingerprint on a new smartphone.

While the system is certainly convenient for customers, it’s also delivers considerable security to the organization deploying it, with Nuance’s voice biometrics technology designed to assess over a hundred different characteristics of each registered voice.

In deploying the solution to its UK contact center, Santander has joined a long line of prominent banks that have implemented Nuance’s voice recognition solution, including Allied Irish Banks, ICICI Bank, HSBC, and Royal Bank of Scotland, as well as smaller firms like Kennebunk Savings community bank in Maine, which recently signed on for the service. Commenting on the trend in a statement, Nuance Enterprise Security Business General Manager Brett Beranek said that “more and more organizations are deploying biometrics to enable a simpler and safer way for customers to validate their identities and access services,” adding, “We are proud to see Santander leveraging Nuance technology to safeguard financial and personal information in today’s digital society.”

–

May 2, 2019 – by Alex Perala

Related News

  • Affinity Credit Union Uses Voice Biometrics to Support Remote OperationsAffinity Credit Union Uses Voice Biometrics to Support Remote Operations
  • Daon-Neustar Partnership Combines Voice Authentication With Phone Number VerificationDaon-Neustar Partnership Combines Voice Authentication With Phone Number Verification
  • Nuance Provides Gatekeeper Authentication for Wings Credit UnionNuance Provides Gatekeeper Authentication for Wings Credit Union
  • Nuance Provides Gatekeeper Security for Bank AustraliaNuance Provides Gatekeeper Security for Bank Australia
  • National Australia Bank Secures Contact Center with Nuance Voice BiometricsNational Australia Bank Secures Contact Center with Nuance Voice Biometrics
  • Pindrop Report Details Impact of COVID-19 on Call CentersPindrop Report Details Impact of COVID-19 on Call Centers

Filed Under: News Tagged With: Biometric, biometrics, call center biometrics, call center deployments, deployments, Nuance Communications, Santander Bank, voice authentication, voice biometrics, voice recognition

Primary Sidebar

Want To Deploy Biometric Access? Download This First:

The resources in this bundle will give you the know-how to choose the right biometric access for your organization.

Sponsored Links

facetec logo

FaceTec’s patented, industry-leading 3D Face Authentication software anchors digital identity, creating a chain of trust from user onboarding to ongoing authentication on all modern smart devices and webcams. FaceTec’s 3D FaceMaps™ make trusted, remote identity verification finally possible. As the only technology backed by a persistent spoof bounty program and NIST/iBeta Certified Liveness Detection, FaceTec is the global standard for Liveness and 3D Face Matching with millions of users on six continents in financial services, border security, transportation, blockchain, e-voting, social networks, online dating and more. www.facetec.com

TECH5 logo

TECH5 is an international technology company founded by experts from the biometrics industry, which focuses on developing disruptive biometric and digital ID solutions through the application of AI and Machine Learning technologies.

TECH5 target markets include both Government and Private sectors with products powering Civil ID, Digital ID, as well as authentication solutions that deliver identity assurance for various use cases. 

Learn more: www.tech5.ai

With its secunet border gears product portfolio and specialised consulting expertise, secunet supports police forces and security authorities in their sovereign tasks. Whether ABC gates, self-service kiosks or biometric middleware – each component helps to strengthen identity protection and to accelerate verification – in mobile and stationary scenarios.

Mobile ID World Logo

Mobile ID World is here to bring you the latest in mobile authentication solutions and application providers. Our company is dedicated to providing users with the best content and cutting edge information on technology, news, and mobile solutions for your mobile identity management needs.

Recent Posts

  • FaceTec Ups the Ante, Triples Spoof Bounty Prize to $600,000
  • Veridos Acquires Serbia-based Identity Management Specialist NetSeT
  • FindBiometrics and Acuity Market Intelligence to Unveil Biometric Digital Identity Prism at Feb 15 Virtual Event
  • Facial Recognition in Policing, COVID Screening, and Consumer Tech: Identity News Digest
  • Police Biometrics, a Data Breach, and Card-focused Partnerships – Identity News Digest

Biometric Associations

IBIA and fido

Tweets

Footer

  • About Us
  • Company Directory
  • Advertise With Us
  • Contact Us
  • Privacy Policy
  • Terms of Use
  • Archives
  • CCPA: Do not sell my personal info.

Follow Us

Copyright © 2023 FindBiometrics