• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Log In
  • Member Registeration
  • Account
  • Our Services
  • Contact Us
  • Newsletter
  • Top Nav Social Icons

FindBiometrics

FindBiometrics

Global Identity Management

  • Biometrics
    • What are Biometrics?
    • FAQ
    • Biometric Associations
    • Companies
    • Premier Partners
  • News
    • Featured Articles
    • Interviews
    • Thought Leadership
    • Podcasts
    • Webinars
    • Year in Review
  • Applications
    • Biometric Security
    • Border Control and Airport Biometrics
    • Consumer and Residential Biometrics
    • Financial Biometrics
    • Fingerprint & Biometric Locks
    • Healthcare Biometrics
    • Justice and Law Enforcement Biometrics
    • Logical Access Control Biometrics
    • Mobile Biometrics
    • Other Biometric Applications
    • Physical Access Control Biometrics
    • Biometric Time and Attendance
  • Solutions
    • Behavioral Biometrics
    • Biometric Sensors and Detectors
    • Facial Recognition
    • Biometric Fingerprint Readers
    • Hand Readers & Finger Scanners
    • Iris Recognition
    • Biometric Middleware and Software
    • Multimodal Biometrics
    • Physiological Biometrics
    • Smart Cards
    • Vein Recognition
    • Voice and Speech Recognition
  • Stocks
  • Events
  • Companies
  • Podcasts

NICE Will Push Interaction Analytics at CCW 2019

February 5, 2019

NICE Will Push Interaction Analytics at CCW 2019

NICE will be touting the benefits of interaction analytics at the Call Center World conference in Germany later this month. Presales Engineer Dr. Uwe Lay will make the pitch during a seminar titled, “How you can achieve organizational change and a better customer experience with interaction analytics,” which will emphasize the need to understand every phase of the customer service process in order to improve the experience for businesses and consumers alike.

For those interested, the company will also be showcasing its full suite of analytic and software solutions during the conference. That includes the CXone cloud platform (which recently partnered with Omilia), as well as NICE’s Real Time Authentication and Robotic Process Automation systems. All three are designed to help boost security and make the consumer-oriented workforce more efficient.

Taken together, NICE argues that its security and software solutions can help companies make the most of interaction analytics, at once reducing the risk of fraud and identity theft while raising both customer and employee satisfaction. NICE also stresses that its products will ensure that its partner companies will remain in compliance with current regulatory standards.

Call Center World 2019 will run from February 18-21, 2019 in Berlin, Germany.

–

February 6, 2019 – by Eric Weiss

Related News

  • NICE Adds Proactive Fraudster Identification to Call Center PlatformNICE Adds Proactive Fraudster Identification to Call Center Platform
  • Onfido Gears Up for Fintech Nexus 2022Onfido Gears Up for Fintech Nexus 2022
  • NICE Provides Voice Authentication for Vietnam’s VPBankNICE Provides Voice Authentication for Vietnam’s VPBank
  • NICE Picks Up Fraud Prevention Prize From UK Insurance IndustryNICE Picks Up Fraud Prevention Prize From UK Insurance Industry
  • Pindrop Report Details Impact of COVID-19 on Call CentersPindrop Report Details Impact of COVID-19 on Call Centers
  • Pindrop Unveils Updated Version of Deep Voice PlatformPindrop Unveils Updated Version of Deep Voice Platform

Filed Under: News Tagged With: authentication solutions, call center security, call center solutions, Call Center World, industry events, NICE, NICE Real Time Authentication, regulatory compliance

Primary Sidebar

Watch This Finance-Focused On-Demand Webinar

Sponsored Links

facetec logo

FaceTec’s patented, industry-leading 3D Face Authentication software anchors digital identity, creating a chain of trust from user onboarding to ongoing authentication on all modern smart devices and webcams. FaceTec’s 3D FaceMaps™ make trusted, remote identity verification finally possible. As the only technology backed by a persistent spoof bounty program and NIST/iBeta Certified Liveness Detection, FaceTec is the global standard for Liveness and 3D Face Matching with millions of users on six continents in financial services, border security, transportation, blockchain, e-voting, social networks, online dating and more. www.facetec.com

TECH5 logo

TECH5 is an international technology company founded by experts from the biometrics industry, which focuses on developing disruptive biometric and digital ID solutions through the application of AI and Machine Learning technologies.

TECH5 target markets include both Government and Private sectors with products powering Civil ID, Digital ID, as well as authentication solutions that deliver identity assurance for various use cases. 

Learn more: www.tech5.ai

Mobile ID World Logo

Mobile ID World is here to bring you the latest in mobile authentication solutions and application providers. Our company is dedicated to providing users with the best content and cutting edge information on technology, news, and mobile solutions for your mobile identity management needs.

HID logo

HID powers the trusted identities of the world’s people, places and things. Our trusted identity solutions give people convenient and secure access to physical and digital places and connect things that can be identified, verified and tracked digitally. Millions of people use HID products to navigate their everyday lives, and billions of things are connected through HID technology. https://www.hidglobal.com/

Prove Logo

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with, and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. https://www.prove.com/

Recent Posts

  • Et Voila: New Privacy Laws Take Effect – Identity News Digest
  • Veridas Joins the Security Industry Association
  • Mercedes-Benz, Mastercard Launch Biometric Fuel Payment System in Germany
  • Onfido, Airside Deliver Mobile Passport Solution for Alaska Airlines Passengers
  • A Bill, an Honor, and a Big BIPA Question – Identity News Digest

Biometric Associations

IBIA and fido

Footer

  • About Us
  • Company Directory
  • Advertise With Us
  • Contact Us
  • Privacy Policy
  • Terms of Use
  • Archives
  • CCPA: Do not sell my personal info.

Follow Us

Copyright © 2023 FindBiometrics