Gnani.ai is making a play in the voice recognition space with the release of its new armour365 solution. The company is based in Bangalore, India, and armour365 is a voice biometrics software offering that can be used for authentication and fraud prevention across a range of voice channels.
According to Gnani.ai, armour365 has an equal error rate lower than two percent, and needs less than two seconds to verify the identity of an individual based on their vocal characteristics. It also comes with a slew of fraud prevention features, including replay attack detection and anti-spoofing technology. The company is pitching the solution primarily to contact centers and the financial sector, but believes that it has additional applications in healthcare, defense, and other industries.
In each case, armour365 can be used to enable a more streamlined user experience for people who need to authenticate themselves in voice channels. The solution runs through an API, and can be fully integrated with software offerings from many of the world’s leading contact center technology providers. Customers that choose to deploy armour365 will be able to do so with minimal coding, and without a dedicated device interface. Gnani.ai, meanwhile, plans to market armour365 on platforms that list cloud solutions to make it more accessible.
“With a response time of <500 milliseconds, armour365 has been engineered to help IT and security teams to replace error-prone and legacy authentication methods like PINs and passwords to realize the potential of Voice Biometrics being truly contactless,” said Gnani.ai Co-founder and CEO Ganesh Gopalan.
“We’re confident our customers will benefit immensely with this ‘low-cost and no-code solution’ built to offer reliable voice security,” added Co-founder and CTO Ananth Nagaraj.
Gnani.ai will be looking to capture a portion of a burgeoning voice recognition market. Meticulous Research has predicted that it will hit $26.8 billion by 2025, while Grand View Research expects it to hit $31.83 billion in that same period.
September 24, 2021 – by Eric Weiss