ENACOMM has found another distribution partner for its conversational banking technologies. This time around, the company has signed a reseller agreement with Apiture, which will be making the ENACOMM Financial Suite (EFS) available to its customers in the United States.
Apiture is based in Wilmington, North Carolina, and currently provides digital banking solutions for more than 400 financial institutions throughout the country. The company is best known for Apiture Xpress, which enables online and mobile banking capabilities.
Thanks to the deal with ENACOMM, Apiture will be able to supplement Xpress with ENACOMM’s Interactive Voice Response (IVR) technology. The IVR solution comes packaged with the ENACOMM Financial Suite, and acts a self-service banking platform that allows customers to navigate call center menus and authorize transactions with simple voice commands. The Virtual Personal Assistant (VPA) can authenticate users with voice recognition, and is compatible with larger assistant platforms like Google Home and Amazon Alexa.
“Both ENACOMM and Apiture are advancing the enormous benefits of open banking through open APIs,” said ENACOMM CEO Michael Boukadakis. “Apiture and ENACOMM teaming up epitomizes a synergistic partnership — and community financial institutions will benefit through greater accessibility to affordable leading-edge technologies that build a modern, complete customer experience.”
“Apiture’s mission is to ensure banks and credit unions have the digital engagement tools they need to thrive in today’s rapidly changing market,” added Apiture COO Chris Cox. “ENACOMM’s technologies help round out our full-featured offering.”
ENACOMM has signed distribution agreements with several technology providers in the past few years. In that regard, Apiture joins a list that already includes VOX Network Solutions, United Solutions, and Alcor Consulting, in addition to BLM Technologies. The ENACOMM Financial Suite has also been listed on the Finastra FusionStore.
In the meantime, ENACOMM has been filling out its portfolio to provide more comprehensive fraud prevention services. The company now offers biometric onboarding and risk analytics through partnerships with IDmission and REDi Enterprise Development, respectively.
June 23, 2021 – by Eric Weiss