American Airlines is continuing to expand its VeriFLY and LetsGetChecked services. VeriFLY is a pre-flight screening app that links a COVID-19 test to an individual’s flight information and their travel documents to make it easier to track and comply with the public health requirements of their chosen destination. Those who fulfill those requirements can use the app to display their health status and take advantage of an expedited check-in lane.
Thanks to the latest rollout, VeriFLY will now be offered to American Airlines passengers traveling from Miami International Airport to destinations in Colombia, Honduras, Guatemala and El Salvador. The service debuted in November for travelers headed to Jamaica, before expanding to Chile earlier in December. VeriFLY was built and tested in collaboration with Daon.
LetsGetChecked, meanwhile, is a COVID-19 testing service that allows people to complete a test from the comfort of their own home. A clean COVID-19 test is required for people headed to certain countries. LetsGetChecked lets people order their test in the days before their flight, at which point they must set up a virtual appointment with a doctor to make sure that test gets administered properly. The latest announcement will make those testing services available for flights to Honduras, Guatemala and El Salvador.
Both the VeriFLY and the LetsGetChecked expansions go into effect on December 22. The VeriFLY app allows passengers to share their health status without revealing any other personal information.
“Travel and testing requirements can be complex and using apps such as VeriFLY can make the process easier and more straightforward for our customers,” said American Airlines Customer Experience VP Julie Rath. “Customers using VeriFLY are saving more than 10 minutes on average during check-in, while also having the peace of mind that they have completed all the necessary requirements that their destination currently has in place.”
December 21, 2020 – by Eric Weiss