• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Our Services
  • Contact Us
  • Newsletter
  • Top Nav Social Icons

FindBiometrics

FindBiometrics

Global Identity Management

  • Biometrics
    • What are Biometrics?
    • FAQ
    • Biometric Associations
    • Companies
    • Premier Partners
  • News
    • Featured Articles
    • Interviews
    • Thought Leadership
    • Podcasts
    • Webinars
    • Year in Review
  • Applications
    • Biometric Security
    • Border Control and Airport Biometrics
    • Consumer and Residential Biometrics
    • Financial Biometrics
    • Fingerprint & Biometric Locks
    • Healthcare Biometrics
    • Justice and Law Enforcement Biometrics
    • Logical Access Control Biometrics
    • Mobile Biometrics
    • Other Biometric Applications
    • Physical Access Control Biometrics
    • Biometric Time and Attendance
  • Solutions
    • Behavioral Biometrics
    • Biometric Sensors and Detectors
    • Facial Recognition
    • Biometric Fingerprint Readers
    • Hand Readers & Finger Scanners
    • Iris Recognition
    • Biometric Middleware and Software
    • Multimodal Biometrics
    • Physiological Biometrics
    • Smart Cards
    • Vein Recognition
    • Voice and Speech Recognition
  • Stocks
  • Events
  • Companies
  • Podcasts

Amadeus Brings Touchless Touchscreen to Heathrow Airport

September 14, 2021

London’s Heathrow Airport is currently trialing a touchless bag drop system from Amadeus. The innovative new system is designed to mimic the utility and user experience of a standard touchscreen, without forcing users to make physical contact with the actual screen.

Amadeus Brings Touchless Touchscreen to Heathrow Airport

To that end, the Amadeus system comes with a built-in infrared proximity sensor that can track someone’s finger while it is close to the screen. It is robust enough to pick up someone’s finger at a distance of three centimeters, and sensitive enough to determine when the user is trying to select one of the options being displayed. As a result, passengers can navigate the bag drop system just as they would with a regular touchscreen, and can do so without any of the risk associated with shared surfaces.

The infrared technology has been deployed at six Auto Bag Drop (ABD) kiosks at Heathrow. However, the Airport could expand the system across its entire collection of 270+ ABD kiosks if the trial goes well. Heathrow indicated that the rollout could be completed in a few weeks.

The ABD units themselves come courtesy of ICM Airport Technics, which operates as an Amadeus subsidiary. Amadeus has also explored a ‘screen mirroring’ system that would let travelers control the bag drop system with their own mobile device, but ultimately opted to move forward with an infrared sensor located at the top of the bag drop screen.

“We’re working closely with our airport and airline partners to deliver solutions that help them adapt passenger services to the new environment,” said ICM CEO Richard Dinkelmann.

“We’re preparing to welcome back more travelers, by looking for new and innovative technologies that will help to ensure the passenger experience remains safe and efficient in a post-COVID world,” said London Heathrow Process Improvement Director Mark Burgess. “This is just one of many new measures that we’re implementing across our terminals, as part of Heathrow’s Fly Safe program.”

Amadeus has made its Traveler ID program compatible with the Star Alliance Biometrics program to promote contactless passenger experiences. Heathrow started introducing biometric passenger screening back in 2017.

Source: Passenger Terminal Today

–

September 14, 2021 – by Eric Weiss

Related News

  • Amadeus Brings Vancouver Airport Closer to Biometric Check-inAmadeus Brings Vancouver Airport Closer to Biometric Check-in
  • SITA Encourages Airports to Integrate Technology Into Design of New BuildingsSITA Encourages Airports to Integrate Technology Into Design of New Buildings
  • Ethiopia’s Bole Airport Installs SITA Self-Service TechEthiopia’s Bole Airport Installs SITA Self-Service Tech
  • British Airways to Trial Remote OnboardingBritish Airways to Trial Remote Onboarding
  • Former SITA Exec Returns to Lead Americas DivisionFormer SITA Exec Returns to Lead Americas Division
  • Amadeus Brings Curb-to-Gate Biometrics to Houston AirportsAmadeus Brings Curb-to-Gate Biometrics to Houston Airports

Filed Under: News Tagged With: airport solutions, Amadeus, bag drop technology, Biometric, biometrics, contactless technology, Heathrow Airport, self-service kiosks, touchless interfaces, touchless screens

Primary Sidebar

Want To Deploy Biometric Access? Download This First:

The resources in this bundle will give you the know-how to choose the right biometric access for your organization.

Sponsored Links

facetec logo

FaceTec’s patented, industry-leading 3D Face Authentication software anchors digital identity, creating a chain of trust from user onboarding to ongoing authentication on all modern smart devices and webcams. FaceTec’s 3D FaceMaps™ make trusted, remote identity verification finally possible. As the only technology backed by a persistent spoof bounty program and NIST/iBeta Certified Liveness Detection, FaceTec is the global standard for Liveness and 3D Face Matching with millions of users on six continents in financial services, border security, transportation, blockchain, e-voting, social networks, online dating and more. www.facetec.com

TECH5 logo

TECH5 is an international technology company founded by experts from the biometrics industry, which focuses on developing disruptive biometric and digital ID solutions through the application of AI and Machine Learning technologies.

TECH5 target markets include both Government and Private sectors with products powering Civil ID, Digital ID, as well as authentication solutions that deliver identity assurance for various use cases. 

Learn more: www.tech5.ai

With its secunet border gears product portfolio and specialised consulting expertise, secunet supports police forces and security authorities in their sovereign tasks. Whether ABC gates, self-service kiosks or biometric middleware – each component helps to strengthen identity protection and to accelerate verification – in mobile and stationary scenarios.

Mobile ID World Logo

Mobile ID World is here to bring you the latest in mobile authentication solutions and application providers. Our company is dedicated to providing users with the best content and cutting edge information on technology, news, and mobile solutions for your mobile identity management needs.

Recent Posts

  • Highlighting Biometric Security, NC DMV Head Pushes for Mobile Driver’s License
  • NY Attorney General Takes Aim at Madison Square Garden: Identity News Digest
  • [New Sponsors Announced] Feb 15 Virtual Summit Sessions Announced: Digital ID in Healthcare, Financial Services, Travel
  • After 250% Revenue Spike, São Paulo Onboarding Startup Goes Global
  • In Pursuit of Digital ID: Identity News Digest

Biometric Associations

IBIA and fido

Tweets

Footer

  • About Us
  • Company Directory
  • Advertise With Us
  • Contact Us
  • Privacy Policy
  • Terms of Use
  • Archives
  • CCPA: Do not sell my personal info.

Follow Us

Copyright © 2023 FindBiometrics