Citi Adds New Biometric Login Options to Mobile App

“The new biometric login options come soon after Citi introduced Touch ID login to its Hong Kong customers, and in the wake of extensive efforts to bring voice recognition to its call-in centers.”

Citi has upgraded its mobile app with new banking features and enhanced biometric security options.

Citi Adds New Biometric Login Options to Mobile AppAvailable for the iPhone, the Citi Mobile App now allows users to manage investments and send money transfers, in addition to its previous basic banking functionality. There’s also now a “click to call” button for Citigold clients that can immediately put them in touch with their Citi advisors.

Perhaps more importantly, the app now offers multiple biometric authentication options. In addition to fingerprint scanning, users can log in via voice or facial recognition.

The new biometric login options come soon after Citi introduced Touch ID login to its Hong Kong customers, and in the wake of extensive efforts to bring voice recognition to its call-in centers. While PIN-based authentication is still an option, there will certainly be many customers who appreciate the enhanced security options, especially now that they can perform more sensitive transactions on the app than ever.

December 8, 2016 – by Alex Perala