Insurance Company to Implement Biometric Signature Software

Communication Intelligence Corporation (CIC) has signed a licensing agreement with National Health Insurance Company (NHIC) for its Sign-it biometric electronic signature software. NHIC agents, which market catastrophic health insurance products, use tablet PC devices containing interactive selling tools for the completion of all application and enrollment documents and forms electronically.

All completed documents and forms will be signed using CIC software, and e-mailed to NHIC's processing center. Sign-it ensures that a signature is not forged or reproduced, and standard crytography techniques are used to bind the signature and document content together so that changes to previously signed documents may be instantly detected.

"We designed the customer enrollment process to avoid complexities, improve accuracy, and reduce the overall enrollment times," said JD Smith, assistant vice president, information systems, for NHIC. "By allowing the underwriting process to begin within hours of application completion, Sign-it delivers a tremendous short term ROI by eliminating the turn around time of several days for paper based applications."

"With such a widespread and diverse customer and agent base to satisfy, user acceptance and adoption are critical success factors for this highly visible, customer facing application," stated Jeff Sandler, CIC's vice president of worldwide sales. "Because it is based on a handwritten signature, Sign-it is intuitively obvious, understood, and accepted by all, minimizing costly training delays, programs, and customer resistance."

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